FAQ

Frequently Asked Questions



Q.     Do You buy Coins and medallions?

           Yes! We are active buyers of all numismatic material and try to keep a varied selection of items available for purchase. Please get in                       touch, we can arrange to come out to you to assess yout items if needed, or can sometimes do this via photos in an email. In most cases,             we can beat an auction estimate from your local auction house, and you will get paid intstantly rather than having to wait.


            We can pay via cash (in person ONLY not via post due to past issues) or most commonly, via bank transfer.

              

             Please note, unfortunately we are not dealers in 50 pence, £2 or other modern currency issues.



Q.     Do you have a physical shop as well as an online store?

            We keep a small cabinet at the Hampton Court emporium, though this is not manned by our staff, it is a mixed retail environment.                          We are happy to make appointments to meet in person, but only by advanced appointment

          


Q.   I have recieved items ordered but I have a problem - what should I do now?

          Please get in touch at the eariest opportunity, we can sort most problems out easily and quickly.  You have the right to return any item                  within 14 days in compliance with UK law. 


Q.   Do you run auctions?

          Yes, usually monthly, via eBay and can be found                  . Please follow our eBay store for great monthly auctions with a diverse mix of               interesting material 


Q.  Do you do valuations?

         Certainly, and this is usually free of charge for a quick opinion.


Q.  Do you deal in 50 pences and other modern decimal coins?

         No, unfortunately not. Due to the large number of emails we get about 50 pence pieces and £2 coins etc, we may not be able to reply


GET IN TOUCH


Address: Suite 140, Pegaxis House

                 61 Victoria Road, Surbiton

                 KT6 4JX

Phone: 07551917766

Email: sales@kingstoncoincompany.co.uk

OPENING HOURS


By appointment only - 7 days a week